So I broke my screencover on My Garmin 62S last fall when I fell while hiking. It was cracked but still remained
waterproof. I talked to Garmin’s
terrible customer service to see if I could just get the screen cover – a small
$2 piece of plastic to repair my cracked screen myself. They told me I would have to send the whole
unit in for the flat fee repair/replacement for $120 + tax + I would have to
ship my unit back to them. That would
end up around $150 just to repair it. No
thanks.
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I put the adhesive on the replacement screen cover and installed it, pressing firmly in place to get maximum contact and adhesion. Over time, and in the heat, the adhesive will adhere even better. Then I reinstalled the electronics, reassembled the case, and lastly I cleaned the outer surface of the screen cover with rubbing alcohol and installed the screen protector using soapy water to eliminate the bubbles (this is a good trick for installing any screen protector!). Done. New screen and saved myself about $120, over what Garmin wanted, just to fix my cracked screen cover. The only thing iis, it doesn't have the pretty black bezel with garmin lettering on the bottom, but I am OK with that, it is just as functional as when it was new.
Really, Garmin and their lame repair policy can suck it... and I would encourage you to find your own replacement parts and fix your own unit, since Garmin would prefer just to replace your entire GPS instead of bothering to sell customers repair parts.
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ReplyDeleteI am in need of a new screen. Thanks for the info.
ReplyDeleteGlad to provide some useful info. I see the same guy from Russia is selling the screen with the adhesive already on it now on ebay. A little pricier than it should be, but still beats sending the whole unit back to Garmin.
DeleteCan you provide a link?
ReplyDeleteExact replica screens available on ebay and no need to remove the back. Google the screen replacment, very easy and takes about 10 minutes to replace - cost, about $25.
ReplyDeleteThey sell the replacement screens on Amazon. $19 and takes less than 30 minutes start to finish. I just did mine and one for a friend. Pretty easy.
ReplyDelete